Terms and Conditions – AGJILI Online Casino Philippines

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player," "Member," "you") and AGJILI ("AGJILI," "we," "us," "the platform"). By accessing the AGJILI website at agjili.best, creating an account, making a deposit, or using any feature of the platform — including casino games, sports betting, promotions, and the VIP Club — you confirm that you have read these Terms in full and accept them unconditionally.

If you do not agree with any part of these Terms, you must not register an account or continue using the platform. Your continued use of AGJILI after any update to these Terms constitutes acceptance of the revised version.

To register and use AGJILI, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Online gambling is legally restricted to adults in the Philippines and in most jurisdictions worldwide. AGJILI does not permit minors to register, deposit, or participate in any game or promotion.
• You must be legally permitted to participate in online gambling under the laws applicable in your jurisdiction. It is your responsibility to determine whether online gambling is legal where you reside before using the platform.
• You must not be listed on any self-exclusion register or have a current self-exclusion arrangement in place with AGJILI or any affiliated platform.
• You must not be acting on behalf of another person. AGJILI accounts are strictly personal and non-transferable.

AGJILI reserves the right to request proof of age and identity at any time. Acceptable documents include a valid Philippine government-issued ID (SSS, UMID, PhilHealth, Passport, Driver's License, or Voter's ID). Accounts where age or identity cannot be verified will be suspended pending document submission, and winnings will not be released until verification is complete.

Each player is permitted to maintain one account only on the AGJILI platform. Multiple accounts per person, per household address, per device, or per IP address are prohibited. If duplicate accounts are detected, AGJILI reserves the right to close all associated accounts and withhold any pending bonus balances. Real-money balances may be returned to the depositing payment method at AGJILI's discretion following a review.

When registering, you agree to provide accurate, truthful, and current information including your full legal name, date of birth, mobile number, and email address. You must update your account details promptly if any of this information changes. AGJILI is not liable for issues arising from outdated or incorrect account information provided by you.

• You are solely responsible for maintaining the security of your login credentials.
• You must not share your password with any third party under any circumstances.
• Any activity carried out using your login credentials is your responsibility, whether or not you personally authorised that activity.
• If you suspect unauthorised access to your account, contact AGJILI support immediately via live chat.

AGJILI accepts deposits via the following Philippine payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet bank transfer, BDO, BPI, UnionBank, and Visa/Mastercard bank cards. The minimum deposit is ₱100. All transactions on the platform are denominated in Philippine Peso (PHP, ₱).

Deposits are credited to your AGJILI wallet instantly or within a few minutes depending on the payment provider. AGJILI does not charge fees for standard deposits, though your payment provider may apply their own transaction fees. You should consult your bank or e-wallet provider for their applicable charges.

• All deposit methods used must be registered in your own name. Third-party deposits are not permitted.
• AGJILI reserves the right to request proof that the payment method belongs to you before processing withdrawals.
• Deposits made by credit facility (credit card advances) are your sole financial responsibility. AGJILI does not extend credit to players.
• AGJILI reserves the right to decline deposits from payment methods where there is reason to believe the funds originate from illegal activity.

The minimum withdrawal from your AGJILI real-money wallet is ₱200. Withdrawals are processed to the same payment method used for your most recent qualifying deposit where possible. Withdrawals to GCash and Maya are typically processed within 5 to 20 minutes for standard-verified accounts. VIP Gold tier members and above receive priority processing, generally under 5 minutes.

Before your first withdrawal is processed, AGJILI may require completion of identity verification (KYC). You will be asked to submit a valid government-issued ID and may be asked to verify your registered mobile number. This process is a regulatory requirement and not discretionary. Accounts with completed KYC experience faster withdrawal processing on an ongoing basis.

• Withdrawals are processed to your registered account name only. AGJILI does not process withdrawals to third-party accounts.
• Real-money balances originating from bonus credits cannot be withdrawn until all associated wagering requirements have been met.
• AGJILI reserves the right to conduct additional verification before processing large withdrawals. This is a standard security and anti-money-laundering measure.
• Withdrawal requests may be cancelled by the player before processing is completed. Once processing begins, cancellation is not possible.

AGJILI offers a variety of bonuses and promotions to both new and existing members. These include welcome bonuses, deposit match bonuses, free spins, cashback offers, reload bonuses, and VIP Club benefits. All bonuses are subject to terms specific to each promotion in addition to the general bonus rules set out here.

The general rules applicable to all AGJILI bonuses are:

• Wagering Requirement: All bonus credits must be wagered a specified number of times before they or any winnings derived from them can be withdrawn. The wagering multiplier for each promotion is stated on the relevant promotion page. Standard wagering requirements range from 10x to 30x the bonus amount, unless otherwise specified.
• Game Contribution: Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%. Table games, poker, and sports betting contribute at different rates as specified per promotion. Check the individual promotion terms before playing.
• Expiry: Bonus credits and free spin rewards expire after a specified period (usually 7 to 30 days from award). Expired bonuses and any accumulated winnings from them are forfeited automatically.
• Maximum Bonus Win: Some promotions cap the maximum amount that can be converted from bonus credits to withdrawable cash. This cap is stated in the relevant promotion terms.
• One Bonus at a Time: Players may only hold one active deposit bonus at a time. Using a new deposit bonus while a previous bonus is active and unwagered will result in forfeiture of the prior bonus balance.
• Abuse: AGJILI monitors for bonus abuse including but not limited to low-risk wagering strategies designed to meet wagering requirements while preserving bonus balance. AGJILI reserves the right to void bonus balances and winnings where abuse is detected.

AGJILI reserves the right to modify, suspend, or cancel any promotion at any time. Changes will be communicated via the Promotions page on the platform or via email to registered accounts.

All casino games available at AGJILI — including JILI slots, table games, poker, fishing games, and e-Sabong — use certified Random Number Generators (RNG) where applicable. The outcomes of all games are statistically independent, meaning the result of any previous game has no bearing on the outcome of any subsequent game.

By placing a bet on any AGJILI game, you acknowledge the following:

• You understand the rules of the game you are playing, including bet limits and payout structures.
• You accept that the game results are final once confirmed by the system. Disputes must be raised within 48 hours of the game outcome.
• Technical malfunctions void all game plays and associated bets. In the event of a verified technical error, affected bets will be voided and stakes returned.
• Progressive jackpot amounts displayed are indicative and update in real time. The displayed jackpot value at the time of triggering is the confirmed prize.
• AGJILI reserves the right to void any bet placed after an event has commenced where the system incorrectly accepted the bet due to a technical error.

AGJILI's sportsbook covers NBA basketball, football, and other sports markets. Sports bets are subject to the following rules in addition to the general Terms:

• Settlement: All bets are settled on the official result of the relevant event as confirmed by the governing authority of that sport. In the case of NBA games, the official final score from the league's official records is used.
• Abandoned Events: If a sporting event is abandoned or postponed and not completed within 24 hours of the original scheduled start time, all pre-game bets will be voided and stakes returned. Live bets will be settled based on the situation at the time of abandonment where possible.
• Player Props: If a player does not participate in the event at all (does not take to the field or court), related player prop bets will be voided and stakes returned. If a player exits due to injury after participation has begun, the prop bet is settled based on actual recorded output.
• Live Betting: Bets accepted during live events are final once confirmed. Market suspension during live events is at AGJILI's discretion. AGJILI is not responsible for connectivity issues on the player's end that result in missed live betting windows.
• Odds Errors: AGJILI reserves the right to void bets accepted at clearly erroneous odds — for example, where an odds error is the result of a system malfunction or human error that resulted in odds substantially divergent from fair market value. Such voids will be processed promptly and stakes returned.

AGJILI is committed to promoting responsible gaming. The platform provides a range of tools to help players maintain control over their gambling activity. These tools are available to all account holders and can be activated at any time via account settings or by contacting support.

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Limits take effect immediately when set. Increasing a limit requires a 24-hour cooling-off period before the higher limit applies.
• Loss Limits: Set maximum loss amounts over a defined period. These apply across all game categories simultaneously.
• Session Time Limits: Receive automatic reminders or enforced session breaks after a defined period of continuous play.
• Reality Checks: Enable time-elapsed notifications that display how long you have been playing and your net result for the session.
• Self-Exclusion: Temporarily suspend your account for a defined period (1 week to 6 months) or request permanent closure. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

AGJILI encourages any player who believes their gambling may be causing harm to themselves or their family to use these tools. If you need additional support, please visit our Responsible Gaming page for information on free helplines and support services available in the Philippines.

AGJILI reserves the right to suspend, restrict, or close any player account at any time, with or without prior notice, where there is reasonable cause to believe that:

• The account holder has breached any provision of these Terms.
• The account is being used for fraudulent activity, money laundering, or any other illegal purpose.
• The account is associated with a minor, a self-excluded individual, or a person in a jurisdiction where online gambling is prohibited.
• Collusion, chip dumping, or unfair advantage through software automation has been detected.
• The account was opened using false or misleading information.

Where an account is suspended for investigation, AGJILI will complete the investigation within a reasonable timeframe and communicate the outcome to the registered email address. Real-money balances held in accounts closed for verified breaches of these Terms may be forfeited depending on the nature of the breach. Balances in accounts closed for reasons unrelated to player misconduct will be returned to the registered payment method.

You may request voluntary account closure at any time by contacting AGJILI support. Your real-money balance will be processed for withdrawal to your registered GCash, Maya, or bank account within 3 to 5 business days of the closure request, subject to verification requirements.

The following activities are strictly prohibited at AGJILI and will result in immediate account suspension, forfeiture of balances, and potential legal action:

• Using automated betting software, bots, scripts, or artificial intelligence systems to interact with the platform without express written consent from AGJILI.
• Exploiting software bugs, game glitches, or promotional errors. Any winnings obtained through an exploit must be reported to AGJILI support immediately and will be reversed.
• Coordinated betting with another player to guarantee mutual profit ("match betting" or "arbitrage" conducted in bad faith using promotional funds).
• Using payment methods that do not belong to you, or laundering money through the platform in any form.
• Opening multiple accounts to claim welcome bonuses or other new-player promotions more than once.
• Threatening, abusing, or harassing AGJILI staff or other players in any communication channel.
• Attempting to access AGJILI's systems, databases, or code without authorisation.

AGJILI collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection and use of your data as described in the Privacy Policy.

In summary, AGJILI collects the data necessary to operate your account, process payments, comply with regulatory requirements, and provide customer support. We do not sell your personal data to third parties for marketing purposes. Data is stored with industry-standard encryption and access controls.

AGJILI provides its platform on an "as is" basis and makes no warranties, express or implied, regarding uninterrupted availability, freedom from errors, or fitness for any particular purpose. To the maximum extent permitted by applicable law, AGJILI's liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.

AGJILI is not liable for losses arising from:

• Internet connectivity problems on the player's side that affect game play or bet placement.
• Force majeure events including natural disasters, government actions, or telecommunications outages.
• Unauthorised access to your account resulting from your failure to maintain password security.
• Decisions made based on odds or information that contained a clearly identified error and were voided accordingly.

Nothing in these Terms limits AGJILI's liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable Philippine law.

AGJILI may update or modify these Terms at any time. When material changes are made, AGJILI will notify registered players via email to their registered address and/or via an in-platform notification. The effective date of the updated Terms will be displayed at the top of this page.

Your continued use of AGJILI after a Terms update constitutes your acceptance of the revised Terms. If you do not accept the changes, you should close your account and withdraw your balance before the effective date of the new Terms. AGJILI will not penalise you for closing your account in response to Terms changes you do not accept.

These Terms are governed by and construed in accordance with applicable laws. Any dispute arising from these Terms or your use of AGJILI that cannot be resolved through our internal complaints process should be referred to the appropriate regulatory authority.

Before initiating any formal dispute process, players are encouraged to contact AGJILI customer support directly. Most account, payment, and game disputes can be resolved through support in under 24 hours. Our complaints handling process is available in detail via the FAQ page.